Shipping & FAQ
Our shipping policy:
- Australia Shipping
- Spend $70 or more: You’ll get free shipping
- Spend less than $70: $8.95 (AUD) flat rate shipping
- New Zealand Shipping
- Shipping to anywhere in New Zealand: $10.00 (AUD)
- International Shipping
- International Shipping (to any country other than Australia, New Zealand): $20.00 (AUD) flat rate shipping
- Unfortunately, we are unable to guarantee time of delivery. It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery. Please note that if an items has been lost in transit, we will dispatch a replacement items.
Please contact us at firstname.lastname@example.org if you have any queries or concerns regarding your order.
Why can’t we ship to PO BOX’s?
- Unfortunately, delivery to a PO Box is not permitted for security reasons.